Shipping & Tracking
Regular Process Time
Because all items sell in our website are customized,so we need 3-7 days to make it.
(Not included the orders during holidays)
We make every effort to ship your product out as soon as possible. Many factors contribute to delivery time. Each of our products has a specific availability and production time for personalized items. We will be sure to ship orders out within these time frames that are listed on each product page.
Specific delivery time see below:
|SHIPPING CARRIER||HANDLE & DELIVERY TIME||COST|
Free Shipping to UK,US,DE,FR,AU,SG
|Free Shipping to other country||30 Days||FREE|
Express Shipping(Orders more than 150$)
For your convenience, we are happy to ship our products to every place in the world with Internationally.
Tracking An Order
You'll receive an e-mail that confirms your order has been shipped, issues your shipment tracking number, and provides a direct link to the carrier's package-tracking site. If you require further tracking information, please contact us using following link: https://www.portraitnecklace.com/Contact-us
When the carrier returns an Undeliverable package because of address problem to us, you will be charged for reshipping costs,if you require refund.Please note that the personalized items there is a 30% restocking fee.